Built for the way perfume stores sell

What should you know before sharing store data?

Updated:

What data is involved in the service?

The published privacy policy describes store-account information, product data, customer contact and delivery details, conversations and channel access tokens. It also identifies service providers and retention periods. Those disclosures describe the existing application; the marketing website is not an audit of the separately hosted backend.

Use non-personal sample data when testing. Only provide information needed for a legitimate store workflow, keep account credentials private and contact support if you need an export or deletion. Do not send passwords, tokens or complete customer records in a general product inquiry.

How should your team handle AI mistakes?

AI-generated replies can be inaccurate. Keep catalog facts current, test unusual requests and review conversations that need judgment. Human handoff is available in Growth and Pro, but your store still needs a person responsible for responding and checking the next operational step.

For a security concern or a question about data handling, email mohamed@webvitas.com. Describe the issue without including secrets or unrelated personal data. Ask for the information needed for your own assessment rather than assuming a particular certification is held.

Questions, answered

Clear answers before you connect your store.

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Does this page claim an independent certification?

No. No certification or independent audit evidence has been supplied for publication. Read the policy and request the information needed for your assessment.

Can I request deletion of my data?

The privacy policy describes access, correction and deletion requests. Contact mohamed@webvitas.com; the policy explains the published retention terms.

Are AI replies guaranteed to be correct?

No. Your store should review product facts, monitor exceptional conversations and maintain a human response process.

Give every fragrance question a useful answer.

See how a conversation can lead to a recommendation and an order.