Built for the way perfume stores sell

How can your perfume store use WebVitas AI on WhatsApp?

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What should be ready before you connect WhatsApp?

Prepare your product catalog and decide which team member will handle conversations that need human attention. Confirm the plan includes WhatsApp and ask support about the current connection requirements for your business account. Do not assume an existing number can be moved without preparation or interruption.

This page describes the published product capability, not an account-specific installation walkthrough. Use the current dashboard instructions and official platform requirements for setup. WebVitas AI does not claim Meta certification or partner status on this page.

How do you test the WhatsApp buying experience?

Run a fragrance-preference conversation, then check the product, size and order details that reach your team. Test a request for human help as well. The goal is a useful continuation from a shopper’s question to your store’s order workflow, not an unattended promise of payment or delivery.

Review your own messaging activity against the platform’s current rules. This page does not promise unrestricted outbound messaging, comment-to-DM automation or a particular approval outcome. Only use a capability after verifying it is available for your account and plan.

Questions, answered

Clear answers before you connect your store.

Talk to our team ↗
Is WhatsApp included in Starter?

No. Starter includes website chat. Growth includes one supported social channel, which can be WhatsApp, and Pro includes all supported channels.

Are official WhatsApp message charges included?

No. They are billed separately according to actual usage, in addition to the subscription and any applicable limited-plan message overages.

Can a member of my team continue a conversation?

Human handoff is included in Growth and Pro. Your team can continue responding from the dashboard after the conversation is transferred.

Give every fragrance question a useful answer.

See how a conversation can lead to a recommendation and an order.